Terms and Conditions

INTRODUCTION

This website and its associated services and content (collectively the “Website”) is owned and operated by Ecentroid. These Terms and Conditions (“Agreement”) outline your rights and responsibilities when using this website.

By accessing or using this website and online store, you agree to be bound by these terms, which govern your use of any websites and associated services that link to this Agreement. If you do not agree with any part of the terms, you must cease using the Website immediately.

Please note that Ecentroid offers a variety of ‘Products’’ (mainly digital products) and services, some of which may be governed by separate agreements. When you use specific Ecentroid products or services, these additional terms may be provided to you digitally and become part of your agreement with us when you use those specific products and services or log onto the Ecentroid website.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE AND ASSOCIATED SERVICES. BY ACCESSING OR USING THE WEBSITE, YOU CONFIRM YOUR AGREEMENT TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. ECENTROID RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO MODIFY, LIMIT, CHANGE, DISCONTINUE, OR REPLACE THE WEBSITE OR THIS AGREEMENT AT ANY TIME. CHANGES WILL BECOME EFFECTIVE IMMEDIATELY UPON POSTING, AND YOUR CONTINUED USE OF THE WEBSITE THEREAFTER SIGNIFIES YOUR AGREEMENT TO THE MODIFIED TERMS.

DEFINITIONS

• Website: Refers to the e-commerce platform operated by Ecentroid, accessible at ecentroid.com.
• Digital Products: Refers to any intangible goods, content, or services available for purchase and download or access through the Website, including but not limited to software, e-books, templates, audio files, video files, and graphic designs.
• User: Any individual or entity that accesses or uses the Website.
• Customer: A User who purchases Digital Products from our Website.
• License: The non-exclusive, non-transferable rights granted to use the Digital Products under specific conditions outlined in these Terms.
• Content: Refers to all text, graphics, images, audio, video, software, and other materials available on the Website.

USER CONDUCT

To access certain features of the Website, you must create an account. During the account creation process, you agree to provide accurate and current information. You have an ongoing obligation to update this information as necessary. The following rules apply to your use of an account:

• Do not impersonate others or provide information that is offensive or violates the rights of third parties.
• Maintain the security of your account credentials and do not disclose them to others.
• Immediately notify Ecentroid if you suspect any unauthorized use of your account.
• You accept full responsibility for any and all activities conducted through your account, whether authorized or unauthorized.
• You agree to indemnify, release, and hold Ecentroid harmless from any and all liability, claims, actions, loss, harm, damage, injury, cost, or expense arising out of the use of your account.
• Ecentroid reserves the right to monitor, suspend, disable, or delete your account at its sole discretion and without prior warning.

When contacting Ecentroid or using the Website, you are communicating with Ecentroid electronically, and you hereby agree to receive electronic notifications related to your use of the Website. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide to us. Please note that by uploading content, creating an account or otherwise providing your email address, postal address, or phone number, you are agreeing that Ecentroid may contact you at that address or number in a manner consistent with Ecentroid’s Privacy Policy

LICENSE

Upon successful payment for a Digital Product, we grant you a non-exclusive, non-transferable, revocable license to use the Digital Product for your personal or internal business use, as specified in the product description. This license does not grant you ownership of the Digital Product or any intellectual property rights therein. You may not:

• Resell, sublicense, or redistribute the product;
• Modify and then resell the modified version;
• Share the product with others who have not purchased a license.

INTELLECTUAL PROPERTY

All intellectual property rights in the Website and its Content, including but not limited to copyrights, trademarks, trade secrets, and patents, are owned by or licensed to us (Ecentroid). You acknowledge and agree that you will not acquire any ownership rights by downloading or using any Digital Product or Content from the Website.

DISCLAIMER

This store sells digital products for informational and educational purposes only. The information provided in these products is not intended as professional advice and should not be substituted for advice from a qualified professional. Purchasing our digital products does not establish a professional-client relationship, and access to our products does not imply access to personalized support or advice.

We make every effort to ensure the accuracy and completeness of the information in our digital products. However, we do not guarantee the accuracy, reliability, or suitability of the information for any particular purpose. We are not responsible for any errors or omissions, and we disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

By purchasing and using our digital products, you acknowledge that you do so at your own risk. You are solely responsible for your own decisions and actions based on the information provided in these products. We do not guarantee any specific results or outcomes from using our products.

PAYMENT

All payments for Digital Products are processed through secure third-party payment gateways. You agree to provide accurate and complete payment information. Prices for Digital Products are subject to change without notice. All sales are final, and refunds are generally not offered for Digital Products unless explicitly stated otherwise or required by applicable law. All prices are listed in US Dollars ($), and include applicable taxes unless otherwise stated. Payment must be made in full before access to the Digital Products is granted.

ACCESS

Once payment is confirmed, access to your purchased Digital Product will be provided via download or login-based access. You are responsible for maintaining the confidentiality of your account and download links. Lost access due to sharing, deletion, or user error may not be recoverable.

We reserve the right to suspend or terminate your access to the Website or your Account at our sole discretion, without notice, for any reason, including but not limited to a breach of these Terms.

DATA PROTECTION

We are committed to protecting your privacy. Our data collection and usage practices are outlined in our Privacy Policy, which is incorporated by reference into these Terms. By using the Website, you consent to our collection and use of your data as described in the Privacy Policy.

LIABILITY

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or inability to use the Website or Digital Products.

TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use the Website. We may terminate these Terms at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms.

GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya, as applicable to the Kenyan Data Protection Act, 2019. You agree to submit to the exclusive jurisdiction of the courts located in Nairobi, Kenya, for any disputes.

DISPUTE RESOLUTION

In the event of a dispute, you agree to first attempt to resolve it by contacting us at [email protected] or [email protected]. If a resolution cannot be reached informally within 30 days, disputes will be handled through binding arbitration under the rules of Nairobi Centre for International Arbitration (NCIA) in Nairobi, Kenya.

MISCELLANEOUS

•  Entire Agreement: These Terms constitute the entire agreement between you and us regarding your use of the Website and Digital Products.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• Changes to Terms/ Amendments: We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on the Website. Your continued use of the Website after such modifications constitutes your acceptance of the revised Terms.

For questions regarding these Terms, please contact us:

• By sending us an email through: [email protected] or [email protected]